Privacy policy

1. Your files

Processed in your browser: most tools, such as merging, splitting, rotating, resizing and converting images, run entirely on your device. Those files are never uploaded to our servers or to anyone else.

Processed on our servers: Word to PDF, PDF to Word, Compress PDF and the Photo Background Changer send your file to our own servers over an encrypted (HTTPS) connection, because server software gives a much better result. Each file is processed in a private temporary folder and deleted as soon as the result is sent back to you, normally within seconds. We don't store, share, read or use these files for any other purpose, including training AI. If our servers are unavailable or you're offline, Word to PDF, PDF to Word and Compress PDF fall back to processing on your device. The Photo Background Changer works only through our servers and needs an internet connection.

2. Account data

If you create an account we store your email address, name, a securely hashed password, your plan and your usage counts. Payments are handled by our payment gateway. We never see or store your card details.

3. Analytics

We record anonymous usage events, such as which tool was used and whether it succeeded, to improve the service. These events never include file contents or file names.

4. Cookies

We use essential cookies to keep you signed in. If advertising is shown on the free plan, ad partners may set their own cookies, as described in their policies.

5. Your rights

You can ask us to access, correct or delete your account data at any time by writing to support@lovetoconverter.com.